Customer service

For fast technical support, information about repairs and returns.

The name EROWA stands not only for first-rate products, but also for dependable customer service in all aspects. Our mission: Increasing productivity and customer satisfaction. We guarantee competent support, even after you have purchased your product.

Our qualified support staff are available by email, phone and remote diagnostics. Please use the contact form below to get in touch.

For urgent matters, please contact techsupport@erowa.com directly, so that we can find a solution together.

Select your country from the dropdown menu below to help us assist you better.

Request customer service

Please complete the form below. We use this information to assign the correct specialist to your case.

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Support Hotline for Switzerland:

Our phone lines are open during the following times:

Mon – Thu
8:00 – 12:00 AM
1:00 – 5:00 PM

Fri
8:00 – 12:00 AM
1:00 – 4:00 PM

Phone: +41 41 935 14 00

For direct technical support in your country, please contact your local EROWA representative directly.

Thank you for your inquiry.

We will contact you as soon as possible.

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